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Calling 112 is the quickest way to contact the local operational centers of the Police, Gendarmerie, Ambulance and Fire Dept in case of the emergency situations.

A situation is considered as an emergency when intervention of Police , Gendarmerie, Ambulance and Fire Dept. is necessary to save and protect human lives, property and environment.

Examples :

• homicide;
• armed assault;
• terrorist attack;
• burglary;
• severe public disorder;
• escapes, desertions;
• drugs trafficking and consuming;
• traffic accidents that caused human casualties or stocked victims;
• thefts;
• explosions, electroshocks;
• sever subway accidents;
• railway and air accidents;
• severe medical problems;
• fires;
• floods.
  
  

The persons who call 112 must answer the following questions:

» What emergency does he want to report?

» Where is the situation happening?

» Where is he/she now?

» What is his/her telephone number?

» What is his/her name?

The caller must remain on phone to answer further details about the situation and to receive instructions from the operators.